Before you place an order you should read the following:
Products, Ordering and Delivery Information
Terms and Conditions of Use
Privacy and Security Statement
(Collectively referred to as the “Terms of Business”) as these pages form part of our terms of business and contain important information about your order. None of the conditions herein affect your statutory rights according to the laws of England.
PRODUCTS, ORDERING AND DELIVERY INFORMATION
PRODUCTS
Whilst we make every effort to stock all our range all of the time, on the odd occasion a product may be genuinely out of stock. In this case we shall endeavour to replace the item/items with the next nearest match. If we are unable to do this we shall contact you before despatching your order.
It is important to note that when printing designs onto our goods, there can be some differences in colour due to the nature of the edible print process. By placing your order, you are accepting this may be the case.
The product should be kept at room temperature, and not exposed to additional heat or be kept in a fridge. We are not liable for any issues as a result of incorrect storage.
The shelf life of a barfi box is 10 days from the customer receiving it.
All sizes of products given are approximate, and due to the nature of the perishable item, we cannot be held liable if they vary in size.
ALLERGIES
Due to the nature of goods all our products are manufactured in an environment where nuts and nut oil and other allergens are present and therefore, we always recommend that people with allergies check our product information for allergen warnings and DO NOT consume such products if in doubt. Further information can be obtained from our customer service team who should be contacted on meetiiwali@gmail.com.
ORDERING
Once you have placed your order we shall ensure it is in stock, you will them receive an email or message to confirm your order is being processed.
If the billing details for your order are the same as your Delivery address details, by placing an order on our website you confirm that you are the person referred to in the Delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the Billing details.
An e-mail confirmation of your order will be sent to the e-mail address you specified when placing your order. Please check that all details accurately reflect your requirements. Should there be any discrepancies, please e-mail us on meetiiwali@gmail.com immediately. In order to amend an order it must not have already left our premises. Please note we do not advise recipients of impending deliveries. We are unable to accept responsibility for parcels after our various carriers have accepted these and risk will pass to you on dispatch.
We reserve the right to change or substitute the Products and packaging without prior notice. It may be necessary for us to substitute for an equal or higher priced item owing to the perishable nature of the Products and the fact that they are time-critical. If time is available, we will attempt to contact you.
By placing an order on our website or any other platform, you are agreeing to our terms and conditions.
Capacity to Contract
You are confirming by placing an order that you are not a minor and are aged 18 or over and have the capacity to enter into a contract with us.
Payment
We accept payment by Switch, Visa, American Express, Solo and Mastercard but not by means of any other card. We will obtain a sanction from the relevant card company prior to dispatch and it is important for you to provide us with correct details such as but not limited to name, account address, card number, issue number, issue date and expiry date. We cannot accept liability for an order being delayed as a result of incorrect or invalid payment details being given to us.
The total value of your order will be displayed on the order confirmation screen. The displayed price is the amount in pounds sterling that you will pay. If you are ordering from a non-United Kingdom mainland address, the appropriate exchange rate prevailing at the relevant time will apply.
In the unfortunate event that your payment card is used fraudulently to make a purchase with Meetii Wali, you as a consumer are entitled to cancel the said payment(s). If payment has already been made, you the consumer are entitled in accordance with the standing Consumer Protection Distance Selling Regulations 2000 to a re-credit or to have all sums returned to you by the card issuer.
DELIVERY INFORMATION
Our online ordering service is currently available for delivery in the United Kingdom of Great Britain and Northern Ireland, and the Channel Islands and the Isle of Man as well as all other countries.
You are requested to leave a form of email or telephone contact for us to pass this information onto the delivery company.
We accept no liability for any loss or damage by reason of a delivery failure owing to the recipient not being available.
We can only deliver to the address you provide and enter when placing your order and cannot accept any liability for late or failed delivery if the stated address is incorrect. The delivery address must be a physical address and not a post box number to which no delivery will be made. Any deliveries to a business address shall be deemed to be completed if left at the reception area and a representative of that business signs a receipt.
During peak season time please ensure you read any additional information regarding delivery times on our website.
Returns Policy
As this is a perishable good, we do not accept returns, and all sales are final.
You cannot cancel your order once the goods have been dispatched. Your normal statutory rights are not affected.
If your order has been personalised, we are unable to cancel your order.
International Orders
Are welcome, please email us on meetiiwali@gmail.com with details
Cancelling the Order
Any orders you wish to cancel must be done so before your order has been despatched. Once your order has been despatched, Meetii Wali cannot accept any liability for changes to your order.
TERMS AND CONDITONS OF USE
Proprietorship information
We are Meetii Wali. Any reference to “we” or “us” or “our” shall be construed accordingly. We own and operate this website. “You” and “your” means a user of the registration service on this website.
PRIVACY AND SECURITY
We are firmly committed to and wish to protect your privacy and information and to provide a safe and secure site for electronic commerce transactions and as a result have created this privacy and security policy. We will treat as confidential all of the personal information you give to us when you register with us using the facility on this website. This includes your name, address, e-mail address, telephone and fax contact numbers, gender, date of birth.
All transactions you enter into with us through our website and all information you provide to us either on the www.MeetiWali.com website, by e-mail or through any other means of communication is entered into with and held by Meetii Wali.
Security of Transactions
Meetii Wali takes your security very seriously and will encrypt consumer data, such as debit or credit card numbers, when you order directly through the website. We transfer the encrypted data over the Internet using secure socket layer (SSL) technology so that your online shopping experience is safe and secure.